Terms & Conditions

By placing an order with Diamond Furniture you agree to these terms. Please read them carefully. They do not affect your statutory rights as a consumer under Irish and EU consumer law.

We take care to describe products accurately. Photographs are representative; natural materials such as timber, leather and fabric vary in grain, tone and texture. Dimensions are approximate and subject to normal manufacturing tolerance.

All prices are in euro and include VAT unless stated otherwise. Delivery is charged separately and confirmed before your order is finalised. We reserve the right to correct pricing errors before an order is accepted.

An order is accepted once we confirm it to you in writing. A deposit may be required on made-to-order items. The balance is payable before or on delivery unless a finance agreement is in place.

Where finance is used, the credit agreement is between you and the finance provider (humm), not Diamond Furniture. Approval is subject to their eligibility and affordability checks.

Delivery is governed by our Shipping Policy and Delivery Information pages, which form part of these terms.

Consumers ordering at a distance may cancel within 14 days of delivery, except for made-to-order or personalised items. Goods must be unused and in their original condition. Collection charges may apply.

Products are covered by the manufacturer's warranty against manufacturing defects. Warranty does not cover fair wear and tear, misuse, accidental damage, or damage caused by incorrect assembly or unsuitable environments.

Our liability is limited to the value of the goods supplied. Nothing in these terms excludes liability for death, personal injury or fraud.

These terms are governed by the laws of Ireland and subject to the exclusive jurisdiction of the Irish courts.

Diamond Furniture supplies furniture to customers throughout Ireland. For any privacy query, contact us at diamondlivingfurniture@gmail.com

Contact details you give us: name, email, phone and delivery address.Order details: the items you enquire about or purchase.Correspondence: messages you send us by email, phone or the enquiry form.Basic technical data such as device type and pages viewed.

To respond to enquiries and provide quotes.To process, schedule and deliver orders.To handle after-sales queries, returns and warranty claims.To meet legal and accounting obligations.

We process your data to perform a contract with you, to comply with legal obligations, and on the basis of our legitimate interest in running the business. Where we rely on consent, you may withdraw it at any time.

We share data only where necessary: with delivery partners to complete your order, with finance providers where you choose to apply for finance, and with professional advisers or authorities where legally required. We never sell your data.

We keep order records for as long as required for warranty and tax purposes, and enquiry records for a reasonable period after the last contact.

You have the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, email diamondlivingfurniture@gmail.com You may also lodge a complaint with the Irish Data Protection Commission.

This website uses only the cookies needed for the site to function and basic anonymised analytics. You can block cookies in your browser settings.

We may update this policy from time to time. The current version is always available on this page.

We deliver throughout the Republic of Ireland. Deliveries to Northern Ireland and offshore islands can be arranged on request and may carry an additional charge.

Delivery charges depend on your county, the size of the order and access. The exact charge is confirmed before your order is finalised, so there are no surprises at checkout or on the day.

In-stock items: typically 3–10 working days depending on county.Made-to-order and special finishes: quoted at time of order.Clearance and ex-display items: usually available immediately.

It is the customer's responsibility to ensure items will fit through doorways, hallways and stairwells, and that safe access and parking are available. Where delivery cannot be completed due to access, a re-delivery or restocking charge may apply.

Someone aged 18 or over must be present to accept delivery. Please inspect items before signing. Any visible damage or shortage must be noted at the point of delivery and reported to us within 48 hours.

If an item arrives damaged or develops a manufacturing fault, contact us with photographs and your order details. We will repair, replace or refund in line with your statutory rights.

Orders may be cancelled before dispatch at no cost. Made-to-order items cannot be cancelled once production has started. Returns of unwanted, unused goods may be accepted subject to condition and a collection charge.

We will always tell you as soon as we know about a delay. Diamond Furniture is not liable for delays caused by events outside our reasonable control, including weather and carrier disruption.