top of page

LEGAL
Privacy Policy
We take your privacy seriously. This policy explains what information we collect, why we collect it and what we do with it.
Coverage
We deliver throughout the Republic of Ireland. Deliveries to Northern Ireland and offshore islands can be arranged on request and may carry an additional charge.
Charges
Delivery charges depend on your county, the size of the order and access. The exact charge is confirmed before your order is finalised, so there are no surprises at checkout or on the day.
Lead times
In-stock items: typically 3–10 working days depending on county.Made-to-order and special finishes: quoted at time of order.Clearance and ex-display items: usually available immediately.
Access
It is the customer's responsibility to ensure items will fit through doorways, hallways and stairwells, and that safe access and parking are available. Where delivery cannot be completed due to access, a re-delivery or restocking charge may apply.
Receiving your order
Someone aged 18 or over must be present to accept delivery. Please inspect items before signing. Any visible damage or shortage must be noted at the point of delivery and reported to us within 48 hours.
Damaged or faulty goods
If an item arrives damaged or develops a manufacturing fault, contact us with photographs and your order details. We will repair, replace or refund in line with your statutory rights.
Cancellations and returns
Orders may be cancelled before dispatch at no cost. Made-to-order items cannot be cancelled once production has started. Returns of unwanted, unused goods may be accepted subject to condition and a collection charge.
Delays
We will always tell you as soon as we know about a delay. Diamond Furniture is not liable for delays caused by events outside our reasonable control, including weather and carrier disruption.
bottom of page
